Pika 旅迹支持
如需帮助,请发送邮件至 ltlikemango@gmail.com。我们通常会在 3 个工作日内回复。
常见问题
- 登录:iOS App 支持通过 Apple 登录。微信仅作为可选绑定或分享能力,不是使用 App 的必需条件。
- 订阅与恢复购买:请在 App 内进入 Pika Pro 页面,选择“恢复购买”同步当前 Apple ID 的订阅状态。
- 账号与数据删除:请在 App 侧边菜单选择“注销账户”,或通过邮件联系我们处理。
- 故障反馈:请在邮件中附上设备型号、iOS 版本、App 版本、问题截图或录屏,方便定位。
相关链接
Support
For support, contact ltlikemango@gmail.com. We usually respond within 3 business days.
Help Topics
- Sign-in: The iOS app supports Sign in with Apple. WeChat is optional for account binding or sharing and is not required to use the app.
- Subscriptions: Open the Pika Pro screen in the app and tap Restore Purchases to sync your Apple ID subscription status.
- Account deletion: Use Delete Account from the in-app side menu, or contact us by email.
- Bug reports: Please include your device model, iOS version, app version, screenshots, or screen recordings.